Dn Service Delivery Controller


Apply directly
Save job
Sign in to save jobs: Sign In or Register

What's This?

Rate job listings to improve your search results and job recommendations.

Sign In or Register to add this feature to your search preferences.

   Report expired
Posted on Bayt
Job info
  • City:
  • Date posted:
    30+ days ago
  • Salary:
    Contact Employer
  • Job type:
  • Job skills:
    Coaching, Ground Handling, Staff Development
  • Job titles:
    Controller, Manager
  • Source:
Job description
At dnata, our style of delighting customers is unique.

That's why we attract the best people in the industry - people who can apply imagination to their work.

We are growing quickly - and we are looking for people to join our global family of 20,000 employees.

As the fourth largest combined air services provider, our services on the ground keep the world in the air.

You'll find dnata in 38 countries offering customers our expertise in ground handling, cargo, travel, and flight catering.

We believe in the power of our people - and we're always on the look-out for potential stars to help us deliver the promises our customers make.

Be a part of our success story.

If you want to join us, please visit emiratesgroupcareers.com to apply.

The Position:
Plans, directs and controls the real time allocation of resources (Staff & Equipment) to achieve an optimum utilisation, ensuring fairness, equity and on time allocation of resources.

Job Outline
Accountable for effective control of RTC system on a shift, with an aim to achieve optimum resource allocation and business efficiency.

Providing regular updates on the overall status of dnata resources to the dOCC Airport Duty Manager, highlighting potential issues & presenting recovery plans.

Performance manage the centralised resource allocation team on a shift basis which includes on the job coaching and ensuring training and staff development .

Support to ensure an equitable, cost efficient deployment of resources in line with agreed SLA's.

Responsible to achieve established departmental KPI's for resource utilisation, ensuring staff welfare, safety compliance and agreed service levels with the customer are achieved.

Accountable for the pre-planning of resources within 7 days of operation, reviewing rostered against available resources & flight schedules.

Responsible for assessing proposed deployment of over time by resource allocation team prior to seeking DOCC Airport Duty Manager approval, exercising effective control to maintain a cost effective utilisation of resources.

Plan and execute a resource plan for the next 12 hours by anticipating operational trends through the monitoring of RTC / AACS and through continuous dialogues with the various control centres and operational heads (ADM / MAO) and adjust the plan to meet the operational dynamics.

Recommend performance improvement measures through a continuous review of the allocation process and provide in depth analysis / feedback on shift operations to RTC Manager in order to achieve continuous improvement.

Drive investigations following operational irregularities and provide a detailed analysis for development of preventative measures, for resources deployed from within dOCC.

Responsible for gaining support & maintaining positive relationships with internal & external customers.

Salary & Benefits:
We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE.Job Details
Date Posted:
Job Location:
Dubai, United Arab Emirates
Job Role:
Human Resources/Personnel
Company Industry:

Business Support;

Preferred Candidate
Career Level:
Mid Career
Apply Now -
Jobs in UAE
Jobs in Abu Dhabi, United Arab Emirates
Jobs in Dubai, United Arab Emirates
Search All Jobs
Apply directly
Save job
Sign in to save jobs: Sign In or Register
Job Buzz
The overall job buzz score is an indicator of this specific job listing's popularity on this website.
Listing Freshness
Company & Location

per annum Office Angels JOB ROLE Technical Service Delivery Manager JOB TYPE Temp to perm COMPANY TYPE Legal Firm HOURS am pm SALARY LOCATION Chancery Lane BENEFITS Private Medical Life Assurance Long Term Disability Pension days holiday WOW FACTO England London...

21 hours ago

Finance Manager DN equivalent Alpha Flight Group Limited is a leading provider of innovative catering and retail services at international airports seeks to recruit a Finance Manager for its joint venture company at Sharjah International Airport The business is a dynamic food service company employing nearly...

6 days ago

We are now looking for an Area Construction Manager Highways to work on a portfolio of projects LOCATION Doha Qatar THE ROLE Reports to and is responsible to the Programme Director for the delivery of a group of projects within a pre defined area on one of the world s largest infrastructure programmes MAIN...

Rigzone Middle East
4 days ago

Company Manpower Middle EastQualification Certification Professional qualificationExperience to location DubaiRef Summary SkillsExcellent English communication skillsStrong Negotiation skillsConfident and Assertive personalityOutgoing Self Motivated and can work with minimal supervisionGood...

1 day ago

N A Brunel Brunel provides business services specializing in flexible deployment of professionals in the field of Engineering IT Legal Finance and all disciplines in the Oil Gas industry Since our incorporation in we have developed into an international Thessaloniki...

Upstream Careers
3 days ago

URGENTLY REQUIRED FOR A LEADING ALUMINIUM CO IN MUSSAFAH FINANCIAL CONTROLLER years experience Relevant experience is required for this position Fluent English is required...

Career Midway UAE
6 days ago

Reviews and approves all processed invoices credit memos and cash receipts ensuring that they are proper and being processed timely Reviews collection reports to ascertain status of collections and balances outstanding and evaluates effectiveness of current collection policies and procedures Responsible for...

4 days ago

SITE SECRETARY DOCUMENT CONTROLLER required for a Leading Contractor in Dubai Qualifications Any university degree from a professional institution or equivalent years UAE or Gulf experience Good computer skills...

Career Midway UAE
5 days ago

Purpose To conduct an internal control checking on operation and transactions according to policies approved by the management to safeguard the company s interest To plan organize and carry out the internal control function Responsibilities To plan organize and carry out the internal controls function incl...

6 days ago

per annum Optimus Search Senior Python DevOps Python MongoDB Linux Delivery Want to work for in one of the top five Innovative start ups Are you looking for a new exciting project within an international fast growing team Then my client in the heart of Hamburg and an offi Berlin...

Electronics Weekly
2 days ago
What's it like living and working in Dubai ?

Share your local knowledge or ask questions.

Make a post
Get email updates for jobs like this:

Create Alert
You have successfully shared this job.